Frequently Asked Questions

General

What floor plans are available at Canfield Apartments?

​Canfield Apartments offers one- and two-bedroom homes. Live pricing and availability change, so review the floor-plan page or call (518) 396-5770 for current options.

Is Canfield Apartments pet-friendly?

​Yes. Cats and dogs are welcome, subject to management approval, and a meet-and-greet may be requested. Residents must provide current vaccination records and renters insurance. Up to three pets are permitted per apartment, and dogs must be registered with the DNA Dog ID program before move-in. Contact the leasing team for current fees and details.

What parking is available at Canfield Apartments?

​Convenient off-street parking is available, and garages are available for select apartments. Contact the leasing team for current availability and any parking rules.

How do I apply for an apartment at Canfield Apartments?

​Review current floor plans and select an available home. Then create an online account, complete the application, provide the requested documentation and pay any disclosed application charges. Contact the leasing team if you need an accessible application method or help with the process.

What income or screening requirements apply?

​Qualification standards are contained in the current rental criteria and may include income, identity, credit, rental history and other screening permitted by law. Contact the leasing team before applying for the current criteria and required documents.

Can I tour Canfield Apartments?

​Yes. Office visits and tours are available by appointment. Call (518) 396-5770 or use the website contact form to request an in-person or available virtual-tour option.

Which utilities are included at Canfield Apartments?

Water, sewer, trash removal, landscaping and snow removal are all included in your rent.

How do residents submit maintenance requests?

Residents submit routine maintenance requests through Homebody, the Sunrise resident app. For an urgent after-hours property issue, use the emergency-maintenance contact provided by management. Call 911 for any emergency involving immediate danger to life or safety.

How do I pay rent or submit a maintenance request at Canfield Apartments?

Canfield Apartments has moved from ResidentPortal to Homebody, the Sunrise resident app. As of October 5, 2026, Homebody is where you pay rent, submit maintenance requests, manage your lease and handle everything you previously did in ResidentPortal. Download Homebody free from the App Store or Google Play, or sign in at app.homebody.com. ResidentPortal access ends December 4, 2026, so please make the switch before then.